Renters automatically get return reminders before their rental period ends, so nine times out of ten, your piece is already on its way back.
If you want extra peace of mind, you can message the renter in-app to confirm it’s been sent and add the return tracking number to the order when you ship it out. That way, you can keep an eye on it coming back to you.
If you’ve reached out and haven’t heard back within 48 hours, contact our Help Centre so we can step in.
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